Be sure to check your spam and junk folders in your inbox. Baggage is answered in the order it's received. If you do not receive a response via email within three weeks after you checked your bag, please contact us and we will do our best to locate your bag.

Your privacy is our top concern, but we need your email address to deliver the response to your checked baggage. If you're still concerned, try using a disposable mail service like

No. The carrier of your bag does not see your email address. They only see the contents of the bag.

We're sincerely sorry if your bag wasn't answered with proper care! If you received an abusive response from a carrier please re-check the bag. If you do not wish to re-check the bag, reach out to us and we'll find your bag the care it deserves.

If you see an abusive bag on the Carry It page please click the report abuse button. Our team will review the bag. In cases of reporting abuse, privacy is upheld and users who report abuse are not identified.

Our team reviews each reported bag. If the bag doesn't pose a threat we'll feature it again on the Carry It page so it can be carried by another user.

The bag will be carried by another user and you'll head back to the homepage. If you would like to carry another bag, feel free to click the Carry It button to return to the Carry It page.

Make sure you have a valid email address on the Check It page. If you're carrying a bag on the Carry It page make sure you have a message in the box that says "Write back to the checked bag here". If the error persists, take a screenshot and send it along to us here.

No. You will still remain completely anonymous on Emotional Baggage Check whether or not you sign up for our newsletter or take a survey.

Unfortunately, no. We can't connect you to a checker or carrier because it would put the user's anonymity at risk. However, we are always open to suggestions. If you would like to see options in the future that allow the anonymous conversation to continue further, voice this opinion by messaging us through our Contact Us page.

EBC Extras lets site visitors set bag preferences, collect badges, and more. We created these features out of gratitude to those who carry bags often. EBC Extras is completely free and available to everyone.

Many of the features in EBC Extras cannot function without an account. However, account holders will still remain anonymous when checking bags and to those whose bags they have carried.

We love all feedback! Message us on Facebook or visit our Contact Us page.

Sign Up for our Newsletter!

Signing up will have no impact on your anonymity on the site.

If you or someone you know is in a life threatening situation, call the 24/7 National Suicide
Prevention Hotline at 1-800-273-8255. If you are in an emergency situation call 911 immediately.